I don't understand it! I have a customer that asked for me to make her a specific soap, I made it 'hot processed' so she wouldn't have to wait 4 to 6 weeks for it to cure. It was one of the first 'hot processed' soaps I made and I lets say it was accidentally made, it didn't look nice at all but she was in need of it so she bought it. I wrote down the ingredients to have as a reference. I have followed the recipe twice and  cannot get it same way! I've given her other soaps to try and she only likes the first one! I don't understand?! Even the fragrance is different! I really don't understand........